Article ID : SX162403 / Terminal Modified : 17/02/2022

An app has disappeared from the Application screen

The following are possible reasons why an app no longer appears on the Application screen:

  • The app has been deleted
  • The app has been disabled
  • The app has been hidden. For example, some Xperia™ devices that run on Android™ version 4.2 or college have the option to hide apps from the Application screen.

Try these methods one afterwards the other. Verify after each method whether the problem was solved, before trying the next one.

  • Verify what apps are installed on your device.
  • Download and reinstall the app from Google Play™. If yous are missing a third-party app from the Application screen, y'all may accept uninstalled it by error.
  • Enable the app in the Settings carte. If you are missing a pre-installed app on the Application screen, you may have disabled it by mistake. Sony applications, such as the Music, Album, Alarm and Messaging applications have a Disable/Enable option. Some Google™ apps, such as Chrome may also have the Disable/Enable option. All other third-party apps can exist uninstalled.
  • Reset the app preferences. Devices that run on Android™ version iv.1 or college include an choice to reset the app preferences. This action resets all disabled apps, disabled app notifications, default applications for certain deportment, and groundwork information restrictions for apps.
  • Rearrange the apps on the Application screen. Select the Custom/Own lodge or By name/Alphabetical in the Application screen card. If the Nearly used or Installed (non available in Android™ 6.0) option is selected, then only a limited number of apps get shown.

Verifying what apps are installed

To check what apps are installed

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Play Store.
  3. Drag the left edge of the screen to the right.
  4. Tap My apps & games.
  5. Tap the INSTALLED tab.

Tip: If your device is running Android™ 5.one or lower, you can check what apps you take downloaded by going to Settings > Apps > Downloaded.

Enabling a disabled app

Android™ eight.0

To enable a disabled app

  1. Find and tapSettings>Apps & notifications > App info.
  2. Tap All apps > Disabled apps.
  3. Select the app that yous want to enable, then tapEnable.

Android™ 6.0, 7.0, 7.1 or 7.1.1

To enable a disabled app

  1. From your Home screen, tap the Application screen icon.
  2. Notice and tapSettings>Apps.
  3. Tap All apps > Disabled.
  4. Select the app that you want to enable, and then tapEnable.

Android™ four.two, iv.3, 4.4, 5.0 or five.i

To enable a disabled app

  1. From your Home screen, tap the Awarding screen icon.
  2. Find and tapSettings>Apps.
  3. Swipe to the Disabled tab.
  4. Select the app that you want to enable, and so tapEnable.

Android™ 4.0 or 4.one

To enable a disabled app

  1. From your Dwelling house screen, tap the Awarding screen icon.
  2. Find and tap Settings > Apps.
  3. Swipe to the All tab.
  4. Whorl downwardly to bottom of the list. Disabled apps are often at the bottom of the list
  5. Select the app that you want to enable, then tapEnable.

Resetting app preferences

Android™ viii.0

To reset the app preferences

  1. Find and tap Settings>Apps & notifications > Advanced > Special app access > Modify arrangement settings.
  2. Tap the menu push (three vertical dots), and so tap Reset app preferences.
  3. Tap RESET APPS. No app data is lost when you reset the app preferences.

Android™ 4.1, 4.two, 4.3, 4.iv, 5.0, 5.1, 6.0, 7.0, 7.1 or seven.1.ane

To reset the app preferences

  1. From your Home screen, tap the Application screen icon.
  2. Observe and tap Settings > Apps.
  3. Tap the bill of fare button (three vertical dots) or press the Carte du jour key, then tap Reset app preferences.
  4. Tap RESET APPS. No app information is lost when you reset the app preferences.

Showing all apps on the Application screen

Android™ 8.0

To evidence all apps on the Awarding screen

  1. From your Dwelling screen, tap the Apps icon .
  2. Tap the card push button (iii vertical dots) > Sort apps. Brand sure that you're not on the Contempo SEARCHES screen.
  3. TapOwn order or By name.

Android™ 6.0, 7.0, vii.1 or seven.i.ane

To bear witness all apps on the Application screen

  1. From your Home screen, tap the Application screen icon.
  2. Tap the bill of fare button (three vertical dots) > Sort apps. Make sure that you're non on the LOCAL or SUGGESTED screen.
  3. TapAin order or By proper name.

Android™ 4.2, iv.3, 4.4, 5.0 or 5.1

To bear witness all apps on the Application screen

  1. From your Habitation screen, tap the Application screen icon.
  2. Drag the left edge of the screen to the right, then tap Custom/Own order or Alphabetical.

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